Privacy Policy

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At Shabby Motley Handcraft, accessible from www.shabbymotley.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, place orders, or subscribe to our services. We are committed to complying with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information when you:

• Make a purchase through our online shop
   
• Sign up for our newsletter
   
• Create an account on our site
   
• Contact us via email or our online forms
   

The information we may collect includes:

• Name
   
• Email address
   
• Shipping and billing address
   
• Phone number (if provided)
   
• Payment details (handled securely by third-party payment processors such as PayPal or Stripe)
   
• Purchase history
   
• Any additional information you voluntarily provide
   

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
   
• Communicate with you about your purchase, shipment, or inquiries
   
• Send newsletters or promotional emails (only if you have opted in)
   
• Improve our website and customer experience
   
• Meet legal and regulatory obligations
   

3. Consent

By providing your personal information, you consent to its use as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, contact us at ashleigh@shabbymotley.com.

4. Disclosure of Information

We do not sell, trade, or rent your personal information.

We may share your information with trusted third-party service providers who help us operate our business, such as:

• Payment gateways (e.g., PayPal, Stripe)
   
• Shipping carriers
   
• Email marketing platforms (e.g., Mailchimp)
   

These providers are only given the information necessary to perform their specific functions and are required to protect your data.

5. Data Security

We take reasonable precautions to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and take steps to protect your personal devices.

6. Cookies and Tracking Technologies

Our website may use cookies to:

• Improve site functionality and performance
   
• Analyze traffic and visitor interactions
   
• Remember your preferences for future visits
   

You can choose to disable cookies through your browser settings, but this may impact your browsing experience on our site.

7. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
   
• Correct inaccurate or incomplete information
   
• Withdraw consent to the use of your information
   
• Request the deletion of your personal data (where applicable)
   

To exercise any of these rights, contact us at ashleigh@shabbymotley.com

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact:

Shabby Motley Handcraft
Email: ashleigh@shabbymotley.com
Website: www.shabbymotley.com
Location: Ontario, Canada